Research operations in product development
Hello
My name is Matthew Bracaglia
I have over three years of UX research experience using mixed methods like interviews, usability testing, and surveys. At Meta, I managed a team of eight researchers in a high-volume data lab for AI product development. I also led UX research for the NYC Department of Education to improve internal tools. My background in Psychology supports my ability to analyze user behavior. I’m passionate about using research to drive user-centered design.
UX Research Experience
UX Research Lead
NYC Department of Education
(Apr 2025 – Jul 2025)
Led a team of six researchers to conduct focus groups and usability testing with school leaders, identifying pain points in internal hiring tools. Acted as the main coordinator between stakeholders and researchers, overseeing study planning, logistics, and communication to ensure smooth execution and actionable insights.
UX Researcher
Meta / Reality Labs via Vertisystem (Aug 2021 – Aug 2023)
Managed a high-volume research lab and a team of eight researchers, collecting over 100,000 datasets to support AI-driven neural interface development. Led mixed-methods research including usability testing, interviews, and concept testing, while collaborating cross-functionally to optimize study design and lab operations.
Project-1
slavefreetrade
Project-2
Tech Fleet
UX Researcher Apprentice Tech Fleet
(Sep 2020 – Jul 2021)
Collaborated with cross-functional teams in an Agile environment to support product development for nonprofit projects. Conducted mixed-methods research including card sorts and user interviews, and contributed to design discussions using tools like Figma and Sketch.
Academic Experience
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THE EFFECT OF SOCIAL MEDIA ON TRANSFERENCE - NYU 2016
A case study on the possible effects that the breaking of shared realities has on transference through the social media platform Twitter.
SOCIAL MEDIA AND THE EFFECT ON ALTRUISM - SBU 2014
A case study focusing on the effect social media has on Altruism in a
All-or-None decision making game.
Medium Articles:
I am starting my journey at writing articles on various topics. Currently I have two articles about learning to code and using ChatGPT to automate the coding process. I have several drafts of articles in the works, so stay tuned.
